Shipping Policy

Processing Time

All orders are processed within 1–5 business days from the time of purchase confirmation. During peak periods (such as holidays, sales events, or promotions), processing times may be slightly extended. In the event of any unforeseen delays, we will notify you via email.

Shipping Options

We offer both domestic and international shipping through reliable courier partners. Delivery times may vary depending on your destination:

USA: Estimated delivery within 3–7 business days

Other regions: Delivery time varies based on location and courier availability

⚠️ Please note: In rare cases, due to stock availability or conditions beyond our control (e.g., weather disruptions, carrier delays), shipping times may extend up to 30 business days from the date of order.

Order Tracking

Once your order has been shipped, a tracking number will be provided via email. You can use this number to monitor your shipment directly on the courier’s official website or through our tracking portal.

Liability & Customs Duties

Cintere is not responsible for delays caused by customs inspections, clearance procedures, or other regulatory controls. Any customs duties, taxes, or import fees incurred on international shipments are the sole responsibility of the customer.